Privacy Policy

Last Updated: January 2023

NexusDoc Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document services in Singapore.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when using our services, including:

• Personal identification information (name, email address, phone number, etc.)
• Document details and contents for processing
• Payment information for service fees
• Communication records and correspondence

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our document services
• Process transactions and send related information
• Respond to customer service requests and support needs
• Improve our services and customer experience
• Comply with legal obligations in Singapore

3. Information Sharing and Disclosure

We may share information with:

• Service providers assisting with our operations
• Government authorities when required by Singapore law
• Third parties with your consent for specific purposes

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Secure servers and encryption technologies
• Restricted access to personal information
• Regular security assessments and updates

5. Data Retention

We retain personal information only as long as necessary to:

• Provide our services
• Comply with legal requirements in Singapore
• Resolve disputes and enforce agreements

6. Your Rights

Under Singapore's Personal Data Protection Act (PDPA), you have rights to:

• Access and correct your personal data
• Withdraw consent for data use
• Request information about how your data is used
• File complaints regarding data protection

7. International Data Transfers

For document services involving international elements, we ensure appropriate safeguards are in place when transferring data outside Singapore.

8. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with the effective date.

9. Contact Us

For questions about this Privacy Policy or your personal data, contact us at:

NexusDoc Solutions
101A Upper Cross Street
#05-15 People's Park Centre
Singapore 058357
Email: info@roxevu-werigu.sbs
Phone: +65 021352264